NHS England Good practice guide to demand management published

NHS England has published a good practice guide to demand management. The guide contains initiatives and actions that CCGs should consider implementing locally, in collaboration with providers and other organisations, to effectively manage the increasing demand for elective care services, particularly to reduce unnecessary outpatient appointments.

The guide is supplemented by case studies and links to further help and advice. These form a body of evidence that can help to manage demand when implemented effectively.

Queries can be directed to england.electiveperformance@nhs.net.