Next-generation social care: The role of e-marketplaces in empowering care users and transforming services

Following the Care Act 2014 there has been widespread take-up of e-marketplaces, as local authorities seek to fulfil their new responsibilities to provide information and support to a broader section of the population.

Through interviews, case studies and original analysis, This Report from the Institute for Public Policy Research (IPPR) explores how they can – if done well – deliver personalised, innovative and integrated care.