Investing in Volunteers

Managed by the UK Volunteering Forum, Investing in Volunteers is the UK quality standard for all organisations which involve volunteers in their work.

The standard has been designed to be an effective and rigorous process to ensure that volunteers receive the best possible management support and organisations receive maximum benefit from their volunteers' contribution.

The standard is based on the four areas of volunteer management:

  • Planning for volunteer involvement
  • Recruiting volunteers
  • Selecting and matching volunteers
  • Supporting and retaining volunteers.

Over 650 organisations have achieved this quality accreditation throughout the UK, ranging from small community groups that are totally volunteer-led to large national multi branch charities that have thousands of volunteers.

For further information on the standard visit

To begin the process to achieve the quality standard, organisations must register their interest at 

The whole process can be achieved within six to twelve months and the award is valid for three years once you have met the standard.