Good Practice Bank

Volunteering England’s Good Practice Bank aims to provide a one-stop shop for volunteers and volunteer managers looking for advice and information about how to support volunteering.

The resource is divided into following themes:

  • Core themes - creating volunteer roles; DBS checks, protection and safeguarding; equality and diversity; expenses; health and safety; induction and training; insurance; legal issues; policies and agreements; problems, complaints and disputes; recruitment; resources for volunteer managers and coordinators; reward, recognition and retention; state benefits; support and supervision; and measuring the economic value of volunteers.
  • Types of role – internships; job substitution; mentoring and befriending; trustees and governance; and volunteer driving.
  • Setting, location or server – conservation and environmental volunteering; health and social care volunteering; public sector volunteering; sport volunteering; rural volunteering; and virtual, online and micro-volunteering.
  • Encouraging diversity – older volunteering; youth volunteering; supported volunteering; employer supported volunteering; student volunteering; LGBT people as volunteers; refugees, asylum seekers and migrants as volunteers; disabled people as volunteers; ex-offenders, offenders and prisoners as volunteers; and faith-related volunteering.

In each theme users will find articles, information sheets, case studies and links to other helpful guidance or external websites. Most sections also include example and template documents to help you develop your own volunteer programme.

The resource is always looking for new examples of groups and organisations involving volunteers in effective and innovative ways.

To access the Good Practice Bank visit

To submit a sample document, a short film, or a podcast that showcases volunteering good practice email