Good standards within door-to-door fundraising

The Public Fundraising Regulatory Association (PFRA) has unveiled a new regime to enforce good standards within door-to-door fundraising, which will include resident feedback and trailing fundraising teams.

Door-to-door fundraising is one of the fastest-increasing causes of complaints about fundraising across the board, according to recent reports. 

The scheme will include PFRA sitting in on the training of doorstep fundraisers, as well as shadowing teams as they go door to door with the aim of reporting and recording fundraiser standards. Penalty points will be awarded for poor performance.

The association will also liaise directly with residents to gather their views on the behaviour of doorstep fundraisers.

The new system will initially pilot in the Greater London area for six months, beginning November, with an expected rollout following that. The PFRA has a compliance regime in place for street-based face-to-face fundraising for some time.